No call centers, no rotating reps. Complete this streamlined 4-step carrier profile so our desk can verify your authority, set up your broker packets, and begin securing high-paying spot freight for your rig.
Performance Aligned
Transparent rate structure. Zero hidden fees, contracts, or forced dispatch.
< 2 Hr Review
Fast-track packet verification so we can book loads today.
Hot-Shot, Van & Reefer
Specialized freight matching for 40' goosenecks, 53' dry vans & reefers.
Direct Desk Access
Direct phone & text connection with your dedicated dispatcher.
Welcome to the ACES Logistics carrier network. Our compliance team has received your registration for Your Company.
Next Steps:
1. We will verify your USDOT safety rating and COI directly with your insurance agency (typically <2 hours).
2. A copy of our Dispatcher-Carrier Agreement & Limited Power of Attorney will be sent via DocuSign to your email for electronic signature.
3. Once signed, your profile will be activated on our priority dispatch board!
Why ACES Logistics requires your Master Certificate of Insurance (COI / ACORD 25 form), policy numbers, and producing insurance agent contact on file.
Whenever we negotiate and secure a load with a new freight broker, the broker requires a completed Carrier Onboarding Packet before they issue the Rate Confirmation. The broker's automated compliance platform directly validates your policy number, insurer NAIC number, and coverage limits against industry clearinghouses. Having this data on file lets us complete setups in minutes.
Having the full COI on file allows our dispatchers to confirm your rig meets shipper standards before spending time bidding: $1,000,000 Auto / Commercial Liability, minimum $100,000 Cargo Insurance ($250,000 preferred for expedited hot-shot and cold-chain), and active Reefer Breakdown & Temperature Control Failure Endorsements for refrigerated freight.
Many enterprise brokers will not accept a generic certificate; they require a customized COI naming their company and address in the "Certificate Holder" box at the bottom of the ACORD 25 form. Having your insurance agent's direct phone and email on file allows our desk (with your authorization) to immediately request updated certificates so you never lose high-paying, time-critical spot loads.
We track policy effective and expiration dates directly inside our dispatch management roster. If an insurance policy lapses, authority status drops on FMCSA SAFER within days, and freight brokers immediately freeze carriers in their vetting networks. Proactive tracking ensures renewals are recorded seamlessly with zero dispatch interruptions.
You pull the freight; we handle the billing packets. Get paid immediately upon delivery without administrative friction.
Take a clear photo or scan of your signed Bill of Lading (BOL) and text or email it directly to our desk at [email protected].
Our desk bundles your clean Rate Con, signed BOL, lumper receipts, and invoice, matching your factoring company's Notice of Assignment (NOA).
Packets submitted during our daily desk window trigger same-day ACH or wire transfers from your factor (Apex, Triumph, RTS, etc.) or broker QuickPay.
Yes, absolutely—and specifically, our desk requires your actual Certificate of Insurance (COI / ACORD 25 form) along with your active policy numbers and insurance agent contact. Because ACES acts as your dedicated dispatch desk booking loads under your authority, we must submit completed carrier packets into broker clearinghouses (RMIS, Highway, MyCarrierPackets) and obtain broker "Certificate Holder" endorsements before brokers will release Rate Confirmations.
Our compliance desk reviews onboarding packets within 2 hours. Once your Certificate of Insurance is verified, we complete all broker setup packets so we can begin booking loads immediately.
As soon as you deliver, email or text your signed Bill of Lading (BOL) directly to [email protected]. We immediately assemble and submit your paperwork to your factoring company or broker QuickPay during our daily desk window so your payout is processed without delay.
Yes. We regularly dispatch under-26,000 lbs GVWR non-CDL hot-shot rigs for expedited machinery and building materials, provided you maintain active authority, required commercial insurance, and clean equipment.
Reefer carriers must carry $1,000,000 Auto Liability and a minimum of $100,000 ($250,000 preferred) Motor Cargo Insurance with a dedicated Reefer Breakdown endorsement.